IT Service Management - iCodex Publishing Solutions Limited.

11/15/2024

02:52 AM Wiley IT Service Management Request Management #2 (Close): APP56484-Stop reminders

Test User

11/14/2024

09:49 AM Wiley IT Service Management Request Management #4 (Close): Re: eA links are missing:

Test User

09:48 AM Wiley IT Service Management Request Management #4: Re: eA links are missing:

Hi Pushpa,
The articles has been re-initiated and links is sent through the system, please check and confirm.
W... Test User

09:48 AM Wiley IT Service Management Request Management #4 (Close): Re: eA links are missing:

Hi Team

We have already sent the following articles to eAssistent. Please check.


WJPCMS
EASSIST_REFNO
HO... Test User

08:56 AM Wiley IT Service Management Incident Management #3 (Close): Completeness & Usability Check - BIOT-4744-07-24-OA.R1 BIOE 13381

Hi Team,
We have re-uploaded the correct JSON. Please find the below details and let us know your concerns if any.... Test User

06:15 AM Wiley IT Service Management Incident Management #1 (Close): RSN212665 - Content missing

Test User

05:30 AM Wiley IT Service Management Incident Management #1: RSN212665 - Content missing

Hi Kanishka,
As requested, we have restored the missing content for the subjected article. Please review and confi... Test User

06:09 AM Wiley IT Service Management Request Management #2 (Close): APP56484-Stop reminders

Hi Vana,

As requested, we’ve stopped the auto-reminders for this article. Based on your email below, we und... Test User

11/11/2024

10:27 AM Wiley IT Service Management Incident Management #1 (Close): RSN212665 - Content missing

Hi Yuvraj,
Please check the below reported issue the black content got deleted with out capture in edit panel. Kin... Test User